To automate manual processes, streamline workflows, or improve the experience for customers, software programs can aid businesses in saving money, decrease human error and boost profits. But, with the many kinds of business software options available, choosing the right suite for your requirements can be overwhelming.
Small and medium-sized businesses (SMBs) can benefit from affordable alternatives to the branded software suites like LibreOffice or Google Docs. These suites typically include accounting and office productivity tools as well as project management and communication systems. Enterprise resource planning (ERP), which has more advanced features, such as global reports and inventory management is available to larger organizations.
Customer support tools such as live chats and cobrowsing help companies to address customer issues faster, leading to higher levels of satisfaction and retention. Some of these tools, such as Help Scout and Zendesk are combined with other apps to offer a more complete customer experience.
Plutio is a contract management software that assists businesses track ongoing projects. It does this by aggregating all relevant information onto one screen, which makes it easy to look over and access. Users can, for instance review the progress of projects, billable hours, and paid invoices in one glance.
A growing number of younger customers are requesting customized products and services which means that companies must adjust their using data room marketing strategies. This can be achieved with customer relationship management (CRM) tools that track the online habits of customers and help businesses better understand their needs and provide specific products. These tools can also be used to analyze sales trends and market conditions.